- We will gladly refund or replace any unused, unacceptable item (excluding paper products, special orders, custom orders, and repair manuals) within 30 days of the delivery date.
- No returns will be accepted 30 days or more beyond the delivery date.
- Some special non-return cases may apply and will be noted in the product detail.
- NOTE: There is a 20% restocking fee on all returned NEW condition items.
You may return products that:
- Are in their original packaging
- Have original manufacturer information
- Have a clear, sealed package as long as the package is not sliced or torn open
- Are not used, installed or disassembled
- Are not damaged due to incorrect installation
- Do not having missing parts, hardware or instructions
The following orders are not returnable:
- Paper products (i.e. Toilet paper, facial tissue, napkins, etc.)
- Special orders
- Custom orders
- Opened glove boxes, respirator boxes, or other PPE items may not be returned under any circumstances
- Repair manuals
To return your product, please follow the simple return instructions below:
- Send us an email at [email protected] to obtain a Return Authorization number. Returns will not be accepted without Return Authorization.
- To make it easy, place the unused item in its original condition and use the original packaging to ship your product.
- Include the Return Authorization email in your package.
- Ship the package back to the address provided in the Return Authorization email.
We regret that we do not refund original shipping costs with the return. Items not originally purchased from StoreSeven.com will not be accepted as returns.
If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund. We are not responsible for lost or stolen packages shipped back to us, so we strongly recommend using a carrier with delivery confirmation and package insurance. Please note that we are unable to file a claim on your behalf with the carrier for any losses incurred when you ship the product back to us.
You must send the return to the correct location as noted in the Return Authorization information you receive back from our Customer Service team. You must also include the return authorization instructions in the package you send back to receive credit. Returns will not be accepted without a return authorization email and number.