RETURN
POLICY
We are committed to providing the best customer satisfaction possible. We will
gladly refund or replace any unused, unacceptable item (excluding custom or
special orders and repair manuals) within 90 days of purchase. Our return
rules are simple.
No returns will be accepted 90 days or more beyond the purchase date. Some
special non-return cases may apply and will be noted in the product detail.
You may return products that:
-
Are in their
original packaging
-
Have original
manufacturer information
-
Are not used,
installed or disassembled
-
Are not
damaged due to incorrect installation
-
Do not having
missing parts, hardware or instructions
The following orders are not returnable:
-
Custom or
special orders
-
Repair
manuals
To return your product, please follow the simple return
instructions below:
1. Send us an email at
customerservice@storeseven.com to obtain a Return Authorization number.
Returns will not be accepted without Return Authorization.
2. To make it easy, place the unused item in its original condition and use the
original packaging to ship your product.
3. Include the Return Authorization email in your package.
4. Ship the package back to the address provided in the Return Authorization
email.
Once we have received your return, conducted an inspection of the return and
verified that your return meets our return guidelines, a refund will be issued
to your credit card. All applicable sales taxes will be refunded.
We regret that we do not refund original shipping costs with the return. Items
not originally purchased from StoreSeven.com will not be accepted as returns.
Refunds
We will issue a full refund to your credit card for any returned products when
your return meets the above requirements. Original shipping costs will not be
refunded. It may take one to two billing cycles for the refund to appear on your
credit card statement.
Exchanges
We will gladly exchange an item that was incorrectly shipped or does not meet
your expectations. Simply
email us to receive Return Authorization. At that time, we will work on an
exchange if the product is still available.
Damaged Products
If you believe your product has been damaged in shipment, please
email us right away. We will work with you to resolve the problem.
Labor
We will not refund any labor costs incurred by you or the installer of the
products purchased at this website.
Questions, problems, suggestions?
If you have any problems with your order, please don't hesitate to
contact us.