FAQs
Please visit our Customer Service Page for more help resources. If you would like to speak with a representative, please call Customer Service at 866-599-0051 or send an email to customerservice@storeseven.com. Customer Service hours are Monday through Friday, 10am-5pm Central Time (CT). We are closed weekends (Saturday & Sunday) and National Holidays.
Q: Do you sell in bulk/large quantities?
A: Yes, we do. Please contact us directly at 866-599-0051 or send an email to customerservice@storeseven.com.
Q: Do you have a physical catalog?
A: No, not currently. Our Online Store is the best choice for shopping as we are always updating it and adding new items. We invite you to join our Mailing List to receive information on new products and specials.
Q: Is it safe to order from StoreSeven.com?
A: Yes it is! We work with companies who use industry standards for our credit card processing and payment gateways. Click here for the full outline of our Privacy Policy.
Q: What types of payments do you accept?
A: We accept Visa, MasterCard, Discover and American Express. We also accept payment through PayPal and Google Checkout. Sorry, we do not accept Personal or Business Checks, money orders or cashier's checks. No exceptions.
Q: Why can't I see Google Checkout as a payment option when I go to the Checkout Page?
A: Google checkout is only visible when you click on the View Cart link. You must click on the Google Checkout icon from there. When you click on that link, you will be directed away from StoreSeven.com and to Google's checkout program website. You will complete your transaction on Google's checkout website.
Q: How can I place a phone order?
A: To place a phone order, please call Customer Service at 866-599-0051 or send an email to customerservice@storeseven.com. Customer Service hours are Monday through Friday 10am-5pm Central Time (CT). We are closed weekends (Saturday & Sunday) and National Holidays.
Q: Do you accept international orders?
A: No, we aren't able to accept international orders at this time. Please check back frequently as we are continuously updating our information.
Q: How much is shipping?
A: Shipping depends on various factors such as your shipping location and the weight of your total order. Please visit our Shipping Options Page for more information.
Q: How can I check the status of my order?
A: To check the status of your order, please log into your account and view the Order Status Page.
Q: What is your Return Policy?
A: For our full, outlined Return Policy, please visit our Return Policy Page.
Q: What is your Exchange Policy?
A: For our full, outlined Exchange Policy, please visit our Return Policy Page.
Q: How do I unsubscribe from the Newsletter mailing list?
A: If you register to use StoreSeven.com to purchase a product from this site, StoreSeven.com may use your email contact information to deliver customer support-related service information, as applicable. We will not send you unrelated promotional emails or newsletters unless you have specifically asked to receive them. If you have signed up for the newsletters and promotional emails and wish to no longer receive those emails, you may unsubscribe from the mailing list at any time. You may unsubscribe by clicking on the link provided at the bottom of every newsletter or promotional email sent to you by StoreSeven.com. Alternately, you may log in to your account on StoreSeven.com and change your newsletter preference. Click here to log in to your account. Once logged in, click on your Personal Profile and uncheck the box marked Subscribe to Newsletter. Finally, click the icon on the bottom of the Personal Profile page to update your Personal Profile.
Q: Does StoreSeven.com handle warranties?
A: Any warranties offered are handled by the manufacturer unless otherwise stated on the product page.